Please note that Rooby Lane's Products are made to order,so there will be a wait until your item ships.
***SHIPPING TIMES WILL VARY OVER THE CHRISTMAS PERIOD. PLEASE DROP ME A MESSAGE IF YOU NEED YOUR ITEM FOR A SPECIFIC DATE.***
If you need your garment for a special occasion and would like it made a little sooner, please email me first to check that this is possible. Roobys@live.co.uk, otherwise the wait is between 14 - 28 days.
Dresses are shipped first class Royal Mail with tracking and insurance. If you would like a cheaper method please drop me an email, firstname.lastname@example.org. But we do recommend an insured service, otherwise we cannot take responsibility for lost items.
Tube Skirts/body con skirts are shipped from Canada directly to you, so they may take a while longer in transit if you are in the Uk.
All other items are shipped first class with Royal Mail.
All of my items are printed and made to order so I don't give refunds on items. Once you have submitted your order, unless you cancel within 24 hours work will have begun so we can no longer cancel the order. But I want you to be happy with your item so if you really don't like it drop me an email and I am sure we will be able to work something out! Dresses are an exception from this as they cost me so much to make! Once the dress is made there is really nothing I can do, so PLEASE check the sizes properly before purchasing.