Please note that Rooby Lane's Skirts and Dresses are made to order, so you will need to allow around 4 - 6 weeks until the item is shipped.

If you need your garment for a special occasion and would like it made a little sooner, please email me first to check that this is possible.

The scarves ship a little quicker, but please ensure you leave 14 - 28 days until it will be shipped.

Dresses are shipped first class Royal Mail with tracking and insurance. If you would like a cheaper method please drop me an email, But we do recommend an insured service, otherwise we cannot take responsibility for lost items.

 All other items are shipped first class with Royal Mail. 

If you wish to return your order, please contact me first. I am not able to refund dresses or custom made pieces.

Please ensure the return comes back to me within 7 days from the date you received it.

Initial postage costs will not be refunded, and the cost of shipping the item back to me is the responsibility of the purchaser.

Items MUST be received back before the refund can be issued.

Thank you!